
The Connecticut Water notice states, “We are issuing this advisory as a precaution because of an equipment failure that allowed the pressure in the water system to drop below 20 pounds per square inch.” Map source: Connecticut Water Co.
Connecticut Water issued the following warning today (Feb. 13):
The company advises customers of the London Park water system in Hebron (on Carolyn Drive, Jan Drive, Laura Drive and London Road) to boil their tap water before using it for -
- cooking, food preparation,
- reconstituting baby formula
- or any use where the water would be consumed.
However, customers can continue to use the water for bathing, cleaning, sanitation (i.e. toilet) or other purposes where the water is not consumed.
The advisory affects 78 Connecticut Water customers.
Problems at Amston Lake
The Connecticut Water Company previously issued a drinking water warning in January 2012 for the Amston Lake water system – which serves 181 customers in Hebron, Lebanon and Colchester – when unsafe levels of copper were found in the water.
When the advisory was lifted, the company said the water was safe but that the cause of the elevated levels of copper was not discovered. In a recent update, the company stated, “the investigation is continuing into the underlying cause of the drop in pH that led to the elevated levels of copper.”
Connecticut Water also is hosting a “public availability session” this week, on Thursday, Feb. 16, for customers of the Amston Lake water system. It will be held at the Douglas Library in Hebron from 4 p.m. to 7 p.m.
Customers will have opportunity to ask questions directly of the Connecticut Department of Public Health (DPH), the local health department, Connecticut Water and Matco Services (the consultant that has been analyzing pipe samples).
More details about this meeting, as well as ongoing investigation of the copper problem is available on the company Web site at http://www.ctwater.com/en/News/Service%20Updates.aspx
Equipment failure
As for the current concerns, the Connecticut Water notice states, “We are issuing this advisory as a precaution because of an equipment failure that allowed the pressure in the water system to drop below 20 pounds per square inch.”
“The equipment has been repaired but we need to restore operations and test the water. The advisory will remain in effect until we collect water samples from the distribution system and have them tested in a state certified laboratory to be sure that no bacteria got into the water as a result of the low pressure,” the notice states.
The company expects to receive the results by early Wednesday morning (Feb. 15).
The company will notify customers when the boil advisory is lifted, “but until then please continue to boil the water before consuming,” the notice states. “We thank you for your patience as we work to restore water service and apologize for the inconvenience.”
Questions? Call The Connecticut Water Company at 1-800-286-5700.
The company Web site is http://www.ctwater.com
Posted Feb. 13, 2012
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